Cancellations

The Toy Box

Route 20
Marlborough, MA 01752

Telephone:
(508) 690-6587

E-mail: Info@MyBigToyBox.com

Winter Storage Policy

Clients begin dropping cars off in October and the Season is considered "Started" by Toy Companies, Inc. as of November 1st. A storage deposit is for a space rental. Once the season has started, our clients are renting a space regardless of whether a vehicle is in it or not, and Toy Companies is reserving that space for your vehicle and denying other potential clients access to it. Toy Companies will not start running your storage clock until the car arrives, and we do have a cancellation policy should you cancel your storage space or your vehicle not show up.

Your storage deposit is Refundable in Full if Cancellation Occurs Before September 31st for winter seasonal spaces.

Cancellations Between October 1st and November 31st are subject to a 25% Cancellation Fee and the balance is refunded as a store credit to be used during a following season or for any other services offered by Toy Companies, Inc.

Cancellations During the Month of December are subject to a 50% Cancellation Fee and the balance is refunded as a store credit to be used during a following season or for any other services offered by Toy Companies, Inc.

Cancellations after December 31st are non-refundable at that point and no credit will be issued to the client.